Fast, Secure Global Shipping with Automation Pioneer

Shipping and Delivery Information

At Automation Pioneer, we are committed to delivering your products safely, quickly, and reliably, no matter where you are in the world. We partner with FEDEX and DHL EXPRESS, leveraging special agreements that enable us to offer fast, secure shipping to our global customers. Every shipment is fully insured, giving you peace of mind that your order is in good hands.

Worldwide Shipping with Trusted Carriers

We proudly ship to destinations across the globe using FEDEX or DHL EXPRESS. Our special partnerships with these leading carriers allow us to provide expedited delivery times and superior service. For international orders, please note that customs fees may apply, which are the responsibility of the customer.

Important Information for Companies

For our business clients, it is essential to provide your business name, registered office address, and VAT ID number. This information is necessary for accurate invoicing. Additionally, if storage or delivery incurs extra costs, these are the responsibility of the customer.

Delivery Times

For items in stock, you can expect delivery within 1 to 10 business days. Please be aware that delivery times may vary for products that are out of stock, as these are dependent on the manufacturer or supplier’s processing times. Once your order has shipped, you will receive a confirmation email with your tracking number.

Tracking and Responsibility

Tracking information will be available as soon as your shipment leaves our warehouse. Please note that there may be a delay of up to 24 hours before tracking information is updated on the FEDEX or DHL platform. While we strive to provide timely updates, we cannot be held responsible for delays in the carrier’s tracking system.

Delivery Assurance

Upon receiving your order, we encourage you to carefully inspect the products to ensure they match your order before signing the delivery documents. This is crucial to protect your right to withdrawal if needed.

Force Majeure and Liability

Automation Pioneer is not liable for any delays or failures in delivery due to force majeure events such as natural disasters, strikes, or other unforeseen circumstances that prevent timely delivery. In such cases, we will work diligently to resolve the issue, but we cannot be held responsible for any associated damages, losses, or costs.

Delivery Rates and Times

• In-Stock Products: Typically delivered within 1 to 10 business days.
• Out-of-Stock Products: Delivery times may vary based on the manufacturer’s or supplier’s schedule.

Automation Pioneer is committed to providing you with the best possible shipping experience. If you have any questions or concerns about your order, please do not hesitate to contact us. We are here to ensure your satisfaction with every purchase.